Contact Hermes Guidance Lounge
For editorial enquiries, factual corrections, reader feedback, or content suggestions. Response times vary — corrections and factual errors are prioritised.
What You Can Contact Us About
Hermes Guidance Lounge welcomes reader feedback that improves the accuracy and usefulness of the content. The four categories below are the most common and most welcome reasons to get in touch.
If you have identified a factual error in any article or hub page — an incorrect colorway description, hardware detail, leather characteristic, or model specification — please let us know. Corrections are applied promptly and are always welcomed.
If there is a color comparison, model analysis, or design question you would like to see covered on this site, we welcome the suggestion. Content is prioritised by reader demand and editorial fit with the H2 color and design lens.
If you have first-hand color observation to contribute — a new seasonal colorway spotted in boutique, a hardware availability update, or a light-condition color behavior observation — we welcome that intelligence. It helps improve the accuracy of the color guides.
For general editorial enquiries about the site, its content, or its editorial policy. For transparency questions, the Editorial Policy page covers most questions about independence and standards.
Name, email, and message are the only required fields. No phone number or address is required or requested.
ⓘ This form is for editorial enquiries only. We do not provide personal bag authentication, valuation, or buying advice. See the note below for what we are unable to help with.
Factual corrections are reviewed within 48 hours and applied promptly if verified. Content suggestions and color intelligence contributions are reviewed weekly. General editorial enquiries receive responses within five to seven business days. We are a small editorial operation — response times reflect that.
What We Cannot Help With
Hermes Guidance Lounge is an independent editorial resource — not an authentication service, not a valuation service, and not a buying advisory service. The following requests are outside the scope of what we can respond to.
- Individual bag authentication: We cannot authenticate specific bags. For authentication of secondary market purchases, use a professional authentication service with direct access to the piece.
- Valuation requests: We cannot provide valuations for specific bags or combinations. For secondary market valuations, consult established resale platforms with current market data.
- Buying advice for specific pieces: We cannot advise on whether a specific listing represents a good purchase. The site's hub pages provide the design and color framework for making your own assessment.
- Brand or SA contact information: We do not have access to Hermes boutique contacts, SA information, or allocation guidance. For boutique enquiries, contact Hermes directly.
- Commercial or partnership enquiries: Hermes Guidance Lounge does not accept advertising, sponsorship, affiliate arrangements, or commercial partnerships of any kind. Please do not send commercial proposals.